Skip to main content
Retail Brew
To:Brew Readers
Retail Brew // Morning Brew // Update
The evolution of buy now, pay later.
{beacon}
Morning Brew December 27, 2021

Retail Brew

Sailthru

Howdy. We hope you got everything you wanted this year. And if you didn’t, well, those holiday-returns projections are as big as they are for a reason.

In today’s edition:

  • A look now at BNPL
  • Where the retail funding went in 2021

—Julia Gray, Jeena Sharma

PAYMENTS

Breaking up isn’t so hard to do

Buy now pay later app on a phone Francis Scialabba

Since the dawn of shopping (or, as far back as the 1840s), postponed payment has been a compelling concept. Breaking large purchases into smaller installments is as attractive for the buyer who’s short on cash as it is for the seller seeking customers of all budget sizes.

“Buy now, pay later” as we know it today probably started with department stores like Nordstrom issuing private-label credit cards in the 1980s and 90s, and in the past decade, BNPL has grown into its own market.

“Retailers loved it at the time because it gave them visibility into customer purchases and history…it was like a de facto loyalty card. But managing the finance side was always a pain,” Nikki Baird, VP of retail innovation at Aptos, told Retail Brew. Enter: BNPL fintech startups.

  • Affirm was an early adopter in the space, circa 2012, followed by Afterpay two years later.
  • After 10 years operating in Europe, Klarna introduced its services in the US in 2015. Sezzle was founded the next year.

The time is now: These not-quite-credit services, trailing the 2008 financial crisis, have become more popular in 2021. Baird chalks it up to Covid-era “uncertainty,” people laid off from their jobs or fearing another disaster. Consumers want the opportunity to hedge and hold onto money, just in case.

  • BNPL spending in the US is up 230% since 2020, per a September report by Accenture (that was commissioned by Afterpay). It’s estimated to total ~$226 billion this year, according to a Juniper Research report.
  • PayPal claimed BNPL volumes increased 400% on Black Friday alone.

“There are fundamental shifts happening in how consumers shop, pay, and bank. The pandemic accelerated online shopping and demand for BNPL services, and the old banks and credit card systems have not kept pace,” David Sykes, Klarna’s head of North America, told us.

We’re buying

Retailers in turn are hopping on the BNPL train in droves. Klarna now works with 250,000 global retailers including Macy’s, Sephora, and Under Armour. Afterpay’s roster counts Nordstrom, Lululemon, Urban Outfitters, and even Amazon.

  • Speaking of the tech behemoth, Amazon just recently partnered with Barclays to roll out an installment-plan service in the UK. (It also linked up with Affirm this year.)

“What buy now, pay later does is it takes all of the risk from the financial perspective off of the retailer…and it lets them outsource it,” Baird said. “The fee they ended up paying the buy now, pay later company, in order to work with them, is totally made up on the volume that they get out of consumers who maybe wouldn’t have made that sort of larger outlay all at once, but is more than happy to break that up over three or four payments.”

  • Merchant fees per BNPL transaction can range from 1.5% to 7%, noted the Kansas City Fed.

It’s also a value add: Offering BNPL boosts retail conversion rates 20% to 30%, according to RBC Capital Markets estimates. Ticket sizes, on average, see a 30% to 50% bump.

“From a merchant perspective, they’re looking for new ways to attract a younger audience and a different audience,” Afterpay’s GM of North America, Zahir Khoja, told Retail Brew, “but also a higher basket size from a demographic that they may not have attracted in the past.”

It’s not just e-comm. BNPL is following shoppers (and Gen Z, in particular) back to the store. Click here to read more.—JG

        

TOGETHER WITH SAILTHRU

Do Take Their Word for It

Sailthru

Trust can be hard, like when you’re asked to cross your arms over your chest and fall backward into your coworkers’ arms. Or when you want to market your brand and don’t know which email service provider will really *deliver* (get it?) for you. 

So trust the brands that have already taken Sailthru for a spin. In this guide, Sailthru clients lay out the key points of their 2021 partnership experience—and how you can get similar benefits. Those include: 

  • World-class expertise and client support 
  • Dynamic, data-driven personalization tools and capabilities 
  • Ease of use and accelerated time to ROI 
  • Advanced tech and automation capabilities 

It’s been a pretty tricky year, with unanticipated challenges, changes, and new customer behaviors. These brands relied on Sailthru to help them not just overcome those obstacles, but maximize their marketing impact in the process. 

Download the guide from Sailthru’s clients here

FUNDING

Coming in hot

Tom Cruise screaming "show me the money" in Jerry Maguire Giphy

While last-minute holiday gifters may still be recovering from any final, desperate shopping sprees (or finding stray gift cards in couch cushions), VCs have been putting startups in their carts all year long.

Across the world, retail funding totaled $5.1 billion this year, per PitchBook data, with 141 deals made in all. But which were the biggest? In the US, one industry dominated.

Here are the five largest rounds of the year (as of December 7). You’ll see a theme emerge pretty quickly.

5. Jokr: $260 million in December

Fifteen-minute delivery took over 2021 faster than we could finish this sentence, with the $$ following just as quickly. This round made Jokr a unicorn less than a year after it was founded.

CEO and founder Ralf Wenzel told us at the time that the investment will go toward creating “the ultimate shopping proposition.”

  • “We want to be the biggest challenger to classical supermarkets and eventually to all of retail,” he said via email. “We are creating the most customer-centric e-commerce business in history.”

4. Instacart: $265 million in March

The delivery company has raised so many rounds of funding, coverage of this one didn’t even get a letter (I? K? R?). But it did get Instacart a $39 billion valuation.

Still, everyone is still wondering when Instacart will go public, which was teased out this year at one point. The latest? Next year, maybe—or even later, sources told The Information in November.

3. Weee!: $315 million in March

Perhaps that’s how the specialty e-grocer reacted when it landed this huge Series D round (we might’ve said, “Wooo!”), considering it valued the company at $2.8 billion. It also brought its total funding to $415+ million.

Weee!, which focuses on Asian and Hispanic foods, planned to use the capital to get into new cities and categories.

  • Investing in warehouse automation was also on the list.

2. Gopuff: $1 billion in July

Don’t be surprised to see another delivery company here. Gopuff’s monster $1 billion Series H round, which included existing investors like SoftBank Vision Fund, valued the instant delivery company at $15 billion—nearly double what its last raise pegged it at.

Which actually brings us to...

1. Gopuff: $1.15 billion in March

Nope, that’s not a typo. This year, Gopuff was in serious competition...with itself, and landed two seven-figure rounds. It has big plans to expand across North America, the UK, and Europe.

  • Gopuff currently has at least 450 locations, including 285 dark stores (as of July).

+1: You have to skip past the top 10 to see a round outside of the food-and-delivery space. At no. 12, Material Bank, a marketplace for architectural and construction products, raised $100 million in May.—JS

        

WHAT ELSE IS BREWING: CREW EDITION

We’ll shout out Retail Brew’s most popular stories in our next newsletter, but we wanted to share some of the awesome work from our fellow Brews:

TOGETHER WITH YOTPO

Yotpo

Amazing idea: Help the incredible women in your life get the recognition they deserve. Yotpo is now accepting nominations for the 2022 class of Amazing Women in eCommerce Honorees. Whether the superstar in your org is a senior leader, marketing manager, or anything in between, they could be one of the 40 women selected for this, dare we say, amazing award. Even more amazing, for each nomination submitted, Yotpo will donate $5 to Girls Inc.—with almost $14k raised so far. Nominations are only open until the end of the year, so get to it

SWAPPING SKUS

Today’s top retail reads.

The snarled supply chain might have led to product shortages, but it also made for an abundance of stories. Here are some of our favorites:

Old ways: Lacking the ability to charter their own ships, smaller manufacturers turned to time-honored practices of lean inventories, and relying on shipments from alternate suppliers, to stay ahead of bottlenecks. (The New York Times)

Watered down: Menus got slimmer, ingredients were missing, and material costs skyrocketed—but diners hardly noticed as independent restaurants struggled to navigate shortages. (Eater)

Balls to the wall: Covid outbreaks across the Asia-Pacific led to massive cotton shortages that luxury fashion brands were able to better handle than most apparel manufacturers. (Vogue Business)

Sinking ship: Part of this year’s issues were a result of delays at major US hubs. Next year, ports plan on doing something about it. (Recode)

Dry fries: As the pandemic forced restaurants to convert from dine-in to take-out, ramped-up demand for to-go condiments left Heinz and its customers in a ketchup-packet panic. (The Wall Street Journal)

It’s a cycle: The pandemic led the global garment industry to cut costs and tighten supply chains—and workers face the brunt of the consequences. (Business of Fashion)

Holidaze: An interactive look at how some of the season’s most popular products (yes, artificial Christmas trees included) were caught up in the chaos. (The Washington Post)

SHARE THE BREW

{if profile.vars.referral_count == 0}

Chances are you have a coworker who'd enjoy Retail Brew as much as you do.

When you share your referral link and new readers sign up, you earn rewards like our classic coffee mug.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 1 && profile.vars.referral_count < 3}

You only need {3 - profile.vars.referral_count} more {if (3 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to receive Morning Brew stickers.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 1 && profile.vars.referral_count < 5}

You only need {5 - profile.vars.referral_count} more {if (5 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to receive a Morning Brew water bottle.

Staying hydrated is great, but staying hydrated with your Morning Brew water bottle is better.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 5 && profile.vars.referral_count < 10}

You only need {10 - profile.vars.referral_count} more {if (10 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to receive a Morning Brew notebook.

Our notebook is the perfect place to jot down your daily to-do list, the ingredients for that recipe, or even a list of your favorite newsletters (with Retail Brew at the top, obviously).

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 5 && profile.vars.referral_count < 15}

You only need {15 - profile.vars.referral_count} more {if (15 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to receive a Morning Brew coffee mug.

Your desk will become a monument to productivity after one of these bad boys takes its rightful place next to your computer.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 15 && profile.vars.referral_count < 25}

You only need {25 - profile.vars.referral_count} more {if (25 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to receive a Morning Brew t-shirt.

Whether you’re rocking it as a weekday undershirt, a weekend statement piece, or you’re just looking to cause a stir at Aunt Margaret’s black tie wedding, our comfy tee’s will get the job done.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 25 && profile.vars.referral_count < 50}

You only need {50 - profile.vars.referral_count} more {if (50 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to receive a Morning Brew backpack.

We thought you might need something to help you carry the rest of your Morning Brew swag.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 50 && profile.vars.referral_count < 100}

You only need {100 - profile.vars.referral_count} more {if (100 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to receive a Morning Brew Brewneck.

To traditionalists, it’s a crewneck. To linguistic innovators with excellent taste in business news, it’s a Brewneck. Either way, it’s the most prestigious reward in Morning Brew’s repertoire.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else if profile.vars.referral_count >= 100 && profile.vars.referral_count < 1000}

You only need {1000 - profile.vars.referral_count} more {if (1000 - profile.vars.referral_count) == 1}referral{else}referrals{/if} to win a WFH Makeover from the Brew Crew!

Give your WFH set-up the glow up it deserves.

Click here to get free swag.

Hit the button below to learn more and access your rewards hub.

{else}

Share Retail Brew with your friends, acquire free Brew swag, and then acquire more friends as a result of your fresh Brew swag.

We’re saying we’ll give you free content, free stuff, and more friends if you share a link. One link.

Your referral count: {{profile.vars.referral_count}}

{/if} Click to Share

Or copy & paste your referral link to others:
morningbrew.com/retail/r/?kid={{profile.vars.referral_code}}

Written by Julia Gray and Jeena Sharma

Was this email forwarded to you? Sign up here.

WANT MORE BREW?

{if !contains(profile.lists,"Daily Business")}

Get the daily email that makes reading the news enjoyable →

{/if} {if !contains(profile.lists,"EmTech Brew") || !contains(profile.lists,"HR Brew") || !contains(profile.lists,"Marketing Brew") || !contains(profile.lists,"Retail Brew")}

Industry news, with a sense of humor →

    {if !contains(profile.lists,"EmTech Brew")}
  • Emerging Tech Brew: AI, crypto, space, autonomous vehicles, and more
  • {/if} {if !contains(profile.lists,"HR Brew")}
  • HR Brew: analysis of the employee-employer relationship
  • {/if} {if !contains(profile.lists,"Marketing Brew")}
  • Marketing Brew: the buzziest happenings in marketing and advertising
  • {/if}
{/if} {if !contains(profile.lists,"Money Scoop") || !contains(profile.lists,"The Essentials")}

Tips for smarter living →

    {if !contains(profile.lists,"Money Scoop")}
  • Money Scoop: your personal finance upgrade
  • {/if} {if !contains(profile.lists,"The Essentials")}
  • Sidekick: lifestyle recs from every corner of the internet
  • {/if}
{/if}

Podcasts → Business Casual and Founder's Journal

YouTube

Accelerate Your Career →

  • MB/A: virtual 8-week program designed to broaden your skill set
ADVERTISE // CAREERS // SHOP // FAQ

Update your email preferences or unsubscribe here.
View our privacy policy here.

Copyright © 2021 Morning Brew. All rights reserved.
22 W 19th St, 8th Floor, New York, NY 10011

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.