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PrettyLitter adds 1,300 Publix stores.
October 29, 2026View Online | Shop
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Hello, DoorDash is adding a pretty big item to its shopping cart. The delivery giant announced plans to acquire Instacart in a $17 billion deal, bringing two of the biggest names in food and grocery delivery under one roof. It’s the latest addition to DoorDash’s growing delivery empire, following its acquisition of British rival Deliveroo.

In today’s edition:

—Andrew Adam Newman, Alex Vuocolo

E-COMMERCE

Pay purr view

A kitten watches as PrettyLitter is poured into a bowl.

PrettyLitter

Daniel Rotman had an orange tabby, Gingi, who died from an illness that had gone months without being detected. It led him to wonder whether cat litter could flag an illness before other symptoms appeared.

PrettyLitter, which Rotman launched as a DTC brand in 2016, is made from white silica gel crystals containing color-changing health indicators that respond to atypical pH levels or traces of blood. When Garfield’s box has spots of blue, orange, or red, it may mean a health issue and prompt a vet appointment.

Normally a DTC model for cat litter could be a heavy lift…because it is a heavy lift in terms of significant shipping costs. But silica is considerably lighter than typical clay litter, with a six-pound bag of PrettyLitter lasting about as long as a 20- to 30-pound bag of conventional litter, per the brand.

Today PrettyLitter, which Rotman sold to Mars in 2021, has more than 1 million customers who purchase the product on a recurring subscription basis.

“Once people know us and they try us, they stick with us,” Jess Hauff, CEO of PrettyLitter, told Retail Brew.

In September, it launched in 1,300 Publix locations, bringing its total physical store count to more than 13,000 across the US and Canada. That’s about double its 2022 footprint. The brand was entirely DTC until 2021; now about half its business comes from online and physical retail partners.

Keep reading here.—AAN

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Sponsor: Salesforce

Retail and consumer brands have a lot on their plate. And a pretty big portion comes down to customer service.

Your customers are asking for more from your service teams than ever before. In fact, 54% of customers will switch brands after just one poor experience, according to Salesforce. That’s why leading brands are using AI to close their customer service gap.

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Read the full report.

STORES

Toying around

CVS pharmacy

VIEW Press/Getty Images

Amid a challenging environment for pharmacy chains, the retail division of CVS is honing its merchandising strategy with a new fall assortment featuring exclusive and trending products “designed to bring an element of discovery to everyday shopping trips,” per an announcement from the company.

The assortment includes Pokémon trading cards, blind-box collectibles, sensory toys, limited-edition snacks, and “throwback-inspired” beauty products.

The elevation of discovery in the shopping experience marks a renewed approach to merchandising for the pharmacy chain that is more focused on chasing trends and keeping assortments fresh.

Keep reading here.—AV

CONSUMER BEHAVIOR & TRENDS

The lap of luxur-Z

A holiday shopper holds a Louis Vuitton bag.

Carl Court/Getty Images

A growing number of younger consumers are planning to buy luxury gifts this holiday season, with the share of Gen Z respondents planning to do so rising to 72% from 57% last year and millennials jumping to 61% from 50%.

So finds a new holiday report from Deloitte, which surveyed 4,000 US consumers from August 26 to September 10.

Deloitte found that the two cohorts will together account for 50% of holiday spending this year, up from 41% last year. Deloitte defines Gen Z as ages 18–29 and millennials as ages 30–45.

Keep reading here.—AAN

swapping skus

Today’s top retail reads.

Tag of war: Why don’t consumers in the US have faith in price tags anymore? (the New York Times)

Billion dollar burger: Billionaire Nelson Peltz’s Trian Fund Management alongside an investor have submitted a $1.4 billion cash proposal to take Wendy’s private. (the Wall Street Journal)

Pot luck: Legal cannabis sales have surpassed $4.1 billion in New York, Governor Kathy Hochul announced. (Forbes)

Good service, better retention: Customer expectations are up, and the right tool can help you keep up. Get Salesforce’s latest report to learn how to prove your service ROI, set AI expectations, and more.*

*A message from our sponsor.

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Written by Andrew Adam Newman and Alex Vuocolo

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Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.

By subscribing, you accept our Terms & Privacy Policy.

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