When attendees eagerly entered Ulta Beauty World at 9 a.m., phones in hand and empty branded roller bags in tow, they were transported to a pink-and-orange-tinted universe where everything revolved around beauty. In Orlando, Florida’s Orange County Convention Center, the Ulta Beauty store was essentially supersized across an entire expo hall, with branded gondolas now immersive experiences—like Too Faced’s chocolate-scented bakery, Maybelline’s New York City hot dog cart, and NYX’s sailor-filled yacht. At the more than 200 booths, there were beauty-themed games to be played, photos to be taken, foundation shades to be expertly matched, perfumes to be spritzed, and new and unreleased products to be sampled. But unlike at its stores, there’s no checkout at Ulta Beauty World. Each booth experience simply ends with a stamp of a consumer’s “passport,” with free, often full-sized, products, plus a $2,000 swag bag for each of its 3,000 attendees. That’s the main reason they—much to the chagrin of the 3 million beauty lovers who attempted to get tickets—sold out the second iteration of the event, held earlier this month, in just 71 minutes, even though Ulta Beauty sold double the number of tickets it offered at the event’s viral debut in San Antonio, Texas, last year. “[Last year], I learned just how much people want to be a part of this. It’s coveted,” Ulta Beauty CMO Kelly Mahoney told Retail Brew. “We created the best, buzziest beauty experience in real life that anybody has been able to do.” Keep reading here.—EC |