Rising prices and looming tariffs are pushing consumer loyalty to waiver as many shoppers opt for the brands and products that offer the best deal, not necessarily the most recognizable name. Within the consumer healthcare space, look at any big-box or pharmacy store display of toothpastes, antacids, or pain relievers, and you’ll quite often find private label equivalents next to brand names like Tums and Advil. But Haleon, the maker of those brands and many others, has a few strategies to keep consumers picking up its products instead, its US CMO Katie Williams told Retail Brew. Haleon was created in 2022, spun off as an independent consumer health company from pharmaceutical giant GSK’s Consumer Healthcare business, which itself was formed through a joint venture with Pfizer’s consumer healthcare business in 2019. Its portfolio also includes brands like Sensodyne, Centrum, and Emergen-C. The company reported strong Q1 earnings earlier this month, with 1% organic revenue growth in North America, where the “consumer and customer environment is cautious and uncertain,” Haleon’s CFO Dawn Allen noted. “Particularly when we’re in an environment where there’s so much economic concern or volatility, you definitely see that consumers are being really choiceful about what they’re buying, where they’re buying it, how much they’re buying, and how much they trust it,” Williams said. Keep reading here.—EC |