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The fate of millennial mall stores.

It’s Tuesday. Clicks are out, chatter is in. Tomorrow, join us as we kick robo-speak to the curb and make online shopping feel like chatting with your favorite store clerk—minus the awkward small talk. Register now.

In today’s edition:

—Erin Cabrey, Vidhi Choudhary, Molly Liebergall

STORES

A photo composite of a teen holding two shopping bags over their shoulder next to the Claire's logo, a Wet Seal storefront and the Lululemon logo.

Illustration: Brittany Holloway-Brown, Photos: Adobe Stock, James Leynse/Getty Images, Jonathan Brady/Getty Images

For tween millennial girls, Claire’s was a mall hot spot, its purple sign a beacon for endless trinket shopping at its floor-to-ceiling displays of hair clips, charm bracelets, and soda-scented lip balms.

But times, and young shoppers, have changed.

In its bankruptcy filing earlier this month, Claire’s referenced declining foot traffic, inflation, tariffs, competition from lower-priced retailers, and “disparity between inventory and customer demand” among its challenges. Forever 21, another youth-focused retailer that peaked in the early 2000s, referenced many similar roadblocks when filing for bankruptcy earlier this year.

While it isn’t what it was at its peak, mall shopping isn’t necessarily dead—indoor malls saw 1.3% YoY foot traffic growth in July. Gen Z shoppers in particular are continuing to hit the mall, and Gen Alpha is opting for in-store shopping, as the digital native consumers find in-person retail experiences a novel concept.

“The experience of going in store and trying stuff on is actually more unique than it was to previous generations,” Lauren Beitelspacher, professor in the marketing division at Babson College, told Retail Brew. “But what they want from that experience is different than what previous generations wanted.”

Retailers targeting young consumers face the conundrum of either growing up with their consumer base or reinventing themselves for every generation. In both circumstances, they must change to meet shifting needs—and those that don’t will be left in the dust that even deep-seeded nostalgia can’t clear.

Keep reading here.—EC

From The Crew

E-COMMERCE

Generative AI shopping

Julpo/Getty Images

Traffic from generative AI-powered links to retail websites has surged in recent months, up 4,700% in July, according to the latest data from Adobe.

“We’re seeing the momentum increase each month; we’re seeing the growth continue to scale,” Vivek Pandya, lead analyst at Adobe Digital Insights, told Retail Brew. The surge, Pandya added, is being driven by consumer trust in the links shared by generative AI-powered platforms like Claude, Perplexity, and ChatGPT, among others being tracked by Adobe.

“We also ran a survey—in addition to the Adobe analytics platform data that’s informing the traffic spikes that we’re observing—and there, the consumers are saying that they really trust the links we see,” he said. “More than 90% of them trust the responses they’re given from these LLM [large language models] and that’s what’s really driving the surge.”

Keep reading here.—VC

DELIVERY

Shipping updates maze

Anna Kim

It’s past time to decide on that funky lamp from Denmark you keep eyeing online: Postal services around the world are pumping the brakes on shipments to the States while they adapt to new US tariff rules that kick in this week.

ICYMI: The de minimis exemption—a longstanding import policy that lets retailers ship packages worth up to $800 to US customers duty-free—will be suspended on Friday by an executive order. President Trump already ended the exemption for China and Hong Kong in May, leading fast-fashion giants Shein and Temu to raise their prices.

Now that the exemption is about to end for everybody, it’s likely to impact a lot of packages—de minimis shipments make up more than 90% of cargo entering the US by volume, according to Customs and Border Protection. Mail carriers around the world are pausing at least some US-bound parcels while they work through what they consider “ambiguous policies and the need to establish brand-new logistics systems,” NPR reported.

Keep reading here on Morning Brew.—ML

SWAPPING SKUS

Today’s top retail reads.

Coffee combo: Keurig Dr Pepper is acquiring JDE Peet’s for $18 billion with plans to spin off its coffee businesses into a new company. (Reuters)

Bottom for the Barrel: After some fans criticized Cracker Barrel’s new logo, the company admitted it “could’ve done a better job.” (the Associated Press)

Freebies: Future brides are asking brands to give them free stuff to wear during their bachelorette parties and posting haul videos on social media. (the Wall Street Journal)

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