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Why Canadian cities are so popular as test markets.
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Morning Brew March 30, 2022

Retail Brew

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Hey, all. Let us offer up some purpose to your aimless Twitter scrolling today: Our colleagues over at Emerging Tech Brew are demystifying climate tech at 3pm ET in their first Twitter Space chat. Swing on by.

In today’s edition:

Andrew Adam Newman, Erin Cabrey, Katishi Maake

INTERNATIONAL

Do North

Schitt's Creek gif saying Schitt's Creek/Pop via Giphy

Many vegans didn’t grow up that way, so reports that fast-food chains are coming out with plant-based versions of what they ate in high school can fill them with a sizzling combo of nostalgia and anticipation. That’s why it was a big deal when McDonald’s, in partnership with Beyond Meat, first began to test a plant-based hamburger, the McPlant, in eight US locations last November. And it was an even bigger deal when, in February, it expanded that to ~600 locations in San Francisco and Dallas-Fort Worth.

But as some American vegans are finally reacquainting themselves with toasted sesame-seed buns, they may not realize that this actually is the second phase of McDonald’s testing a Beyond Meat burger in North America.

  • In Canada, more than two years before the US rollout, McDonald’s began testing what it was then calling the PLT (plant-based meat, lettuce, and tomato) sandwich.
  • The test began with 28 locations in Ontario in September 2019, growing to 52 locations in early 2020, before ending in April of that year.

Canada regularly gets the first look at—and bite of—products before they are introduced in the US. Those who’ve successfully piloted retail products in Canada note that the country is similar enough to the US to be an excellent barometer.

“Nearly 70% of Canadians live within 100 kilometers of the US border,” Jeff Greenspoon, CEO of Dentsu Canada, who’s worked on test-pilot retail programs in his homeland throughout his career, told us. “So the culture and the consumption habits really closely mirror the markets that they border on.”

​​Canadillac: Started in Detroit and named for the city’s founder, Antoine de la Mothe Cadillac, brands don’t get much more American than Cadillac. Elvis Presley drove a pink one. Marilyn Monroe’s was black. So was Ronald Reagan’s, a convertible.

But when Cadillac decided to try out a radically different retail approach in 2019, it headed to a country where the odometers are in kilometers.

Click here to read more.—AAN

        

GROCERY

Low down

Instacart bag with hole at the bottom and groceries are falling out. Francis Scialabba

Instacart delivered a new valuation last week, cutting it by nearly 40% to $24 billion.

  • The company reached its former valuation ($39 billion) after a $265 million round in March 2021. It said it now has $1+ billion in cash and isn’t looking to raise funding.

Flat out: While e-commerce startups like Rent the Runway and even competitor DoorDash have had their valuations lowered through down rounds, a voluntary valuation slash is less common. Instacart CEO Fidji Simo told employees in a staff meeting last week that it’s meant to reflect how the company would be seen in the public market, and won’t impact its plans for an IPO, per the Wall Street Journal.

The company said the move would help bring in new talent with the promise of better stock options. However, Jackie Tubbs, intelligence analyst at CB Insights, noted the struggles the grocery-delivery space has been facing recently “might have more to do with it.” (Instacart said that isn’t the case, as it receives independent valuation assessments quarterly, and it hit an all-time revenue high last year.)

Often referred to as “pandemic darlings,” Instacart’s peers DoorDash and Uber have seen their stocks “take a tumble” as e-commerce sales have flattened, Tubbs said.

  • Plus, she noted that funding is lagging: As Q1 ends, these players have so far raised $1.9 billion, compared to $4.6 billion during the same period last year, per CB Insights data.

“There’s a lot of noise and competition all around for a space that is meeting its full potential and has stayed stagnant in a way,” Tubbs said.

Click here to read more.—EC

        

TOGETHER WITH SQUARE

Digital-first retail done right

Square

In the world of retail and business, retailers need to create the most seamless shopping experiences both virtually and IRL. How? By bringing their websites to life.

We’ve partnered with Square to help you stay on top of the latest retail challenges and trends. All the information and resources you need can be found at our latest hub: The Ultimate Retail & Business Playbook.

More retailers are looking to digital-first business models to meet the needs of modern consumers who want the convenience of e-commerce and the personalization of in-store shopping.

Learn more about digital-first delivery and payment strategies, plus how to turn your physical retail locations into the best possible experiences. Check out the article in our hub for more.

COMMUNITY

Coworking with Nick Harbaugh

Coworking with Nick Harbaugh, VP of the Americas at Flexecution.

On Wednesdays, we wear pink spotlight Retail Brew’s readers. Want to be featured in an upcoming edition? Click here to introduce yourself.

Nick Harbaugh is VP of the Americas at Flexecution, a firm that provides project management services for retailers like Ulta Beauty and Target. Harbaugh is a 25-year veteran of retail project management, even founding his own company, Retail Marketing Services, to offer construction management services to companies like Walmart, Samsung, and Home Depot. He left in 2016 and joined Flexecution. Here’s how that’s been going so far.

How would you describe Flexecution to someone who doesn’t work in retail? Flexecution helps retailers and brands look the way they want to the everyday consumer. This can range from installing every fixture in a new store to removing old fixtures and installing new fixtures during a remodel. Or it can be assisting an international brand by installing the same display or signage in stores across numerous countries.

What’s your favorite project you’ve worked on? We completed a nationwide rollout, installing holiday signage in nearly 600 Sam’s Club stores in just a few weeks.

One trend that you’re excited by: Self-checkouts are a hot item, especially considering Covid. We help the manufacturers and retailers by installing these systems (along with signage), which ultimately eliminates touchpoints.

Hands down, the best fast-food restaurant chain is...In-N-Out—Double-double, Animal Style.

        

WHAT ELSE IS BREWING

  • Pandora, as well as Cartier maker Richemont, has left the Responsible Jewellery Council to protest the trade group’s “openness to business in Russia,” per Bloomberg.
  • Carl Icahn, an activist investor, is targeting his animal-welfare campaign at Kroger and seeking the ability to nominate two board members.
  • Lululemon reported sales and profit growth in Q4, and said it will implement  “modest selective price increases over the course of the year.”
  • BJ’s is partnering with DoorDash for grocery delivery.

TOGETHER WITH LOOPTV

LoopTV

Your biz never sounded better. With the world’s largest library of licensed music videos, viral clips, and more at your fingertips thanks to Loop TV, your restaurant, shop, salon, or other public business venue can keep your audience entertained anytime. Digital signage and scheduling are included, and the Loop Player, content, shipping, and setup are allll free. Get yours here.

SWAPPING SKUS

Today’s top retail reads.

Watch and learn: Gen Z consumers’ standards and expectations have vastly changed from their older counterparts, and are changing how luxury brands approach selling watches. (The New York Times)

Tech talk: Walmart’s tech investments are giving workers more flexibility on the job and customers a more convenient shopping experience. (The Washington Post)

Shop around: Customer loyalty to brands is more tenuous than ever amid inflationary and supply-chain pressures plaguing the industry. (The Wall Street Journal)

Don’t miss it: Chargebee’s SubComm NXT ’22 is happening April 5 at 9am PT. Learn about the latest trends in the subscription e-commerce industry, hear about best-in-class solutions adopted by high-growth DTC brands (like Superfoods Company, TokyoTreat, and Pret A Manger), and network with your peers. Register for the free half-day summit right here.*

*This is sponsored advertising content.

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Written by Andrew Adam Newman, Erin Cabrey, and Katishi Maake

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