On Wednesdays, we wear pink spotlight Retail Brew’s readers. Want to be featured in an upcoming edition? Click here to introduce yourself. Chantelle Elsner is Northeast president at TerrAscend, a vertically integrated cannabis operator doing business in California, Maryland, Michigan, New Jersey, and Pennsylvania. How would you describe your job to someone who doesn’t work in retail? I tried to answer this question with some kind of witty metaphor, but they all felt a little self-indulgent. The fact is there are incredible people dedicated to making sure the end consumer has access to the things they need and want. I find the best of those people, encourage them to work together, and support their intrinsic desire to create an amazing experience. My job is often referred to as “seed-to-sale” in that I am responsible for that experience from its inception point, at our grow facilities, to the final transaction. “Seed-to-sale” may need to be retired, however. We are striving to work beyond the transaction to truly cultivate relationships with our customers and communities that transcend the simple exchange. One thing we can’t guess about your job from your LinkedIn profile? There is no way for a LinkedIn profile to reflect how magical team synergy can be. I bridge worlds between our C-suite and our front line and have helped orchestrate a world-class team of cannabis professionals to do the same. A profile might show the faces and bios of the people at TerrAscend, but it can’t possibly capture the excitement of an incredible idea being brought to fruition or how people from varied backgrounds come together to support each other. I can’t take credit for their successes, but I wish my profile could reflect the pride I feel in our team. What’s your favorite project you’ve worked on? I struggled between two choices and ultimately realized that both answers were part of a larger category. Keep reading here.—EC |