Stores
We checked out CVS’s pilot program that lets shoppers unlock display cases with their phones
The chain declined to name the pilot stores. We found one.
The chain declined to name the pilot stores. We found one.
Most end up trying to find the product in another store, according to a Consumer World survey.
Retailers continue to struggle with theft, but some are more optimistic than others about the second half of 2023.
In 2021, 7.4% of retail sales were not realized due to out-of-stock items, which cost retailers $82 billion, per NielsenIQ data.
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