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Imagine browsing your favorite retailer’s website looking through a massive selection of products to find the perfect outfit for your friend’s wedding and the right shoes to go with it. It can be confusing and sometimes intimidating, to say the least.
Well, Shopping Muse—a next-generation retail assistant from Dynamic Yield, a Mastercard company—may make things a tad easier…at least if you’ll be shopping at Michael Kors, which has become the first retailer to adopt the tech.
“Retailers need new ways to reach shoppers that have a lot of options and often little patience, and consumers need to get what they’re looking for quickly and effectively,” Ori Bauer, CEO of Dynamic Yield, told Retail Brew via email. “Using generative AI and our deep personalization capabilities, we created a solution that meets both of those challenges.”
With Shopping Muse, consumers can log on to the retailer’s website and punch in questions or commands like “What do I wear to the beach?” or “I want to look great on a date,” in the styling assistant pop-up, which will then generate a series of apparel options with accessories to match.
Keep reading here.—JS
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