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Groceryshop takeaways.

Let’s start the week with news that Monopoly players who choose the old-timey racecar piece can vroom with more panache as they pass go and collect $200, thanks to a collab between the Monopoly brand (made by Hasbro) and Hot Wheels (Mattel). The new Hot Wheels Pass 'N Go version of the racecar has a feature that the original Monopoly piece does not, one that racecar drivers will tell you is fairly important in the home stretch: Its wheels turn.

In today’s edition:

—Erin Cabrey, Alex Vuocolo

STORES

Groceryshop sign Las Vegas

Erin Cabrey

Retail Brew was in Las Vegas last week, but not to gamble, see a 4D version of The Wizard of Oz at the Sphere, or attend the Backstreet Boys residency (they weren’t in town—we checked). We were in Sin City for Groceryshop to hear retail and CPG leaders break down the winning strategies and continuing struggles in the grocery business today. Here are the topics everyone was talking about.

Value

The word “value” has long been used in the grocery industry, but as the topic’s meaning has shifted and risen in importance amid continued inflation and consumers’ spending constraints, the topic was especially emphasized during this year’s edition of the show.

In a session centered on “value-obsessed” shoppers, Ryan Draude, head of loyalty and digital at Giant Food, noted that value has historically centered on convenience, assortment, and being a one-stop shop, but the grocers need to pivot as customers—even those that are part of its loyalty program—are heading to different retailers to chase deals, leading to dropping sales.

In a keynote session, Joel Rampoldt, CEO of Lidl US, said consumers are more focused on value than ever before, and as a discount retailer, it’s focused on finding efficiencies to “really grind out every nickel, dime, and penny of the cost to get to the best possible value.”

Even Whole Foods, once known as “whole paycheck,” is doubling down on more deals and sales than ever, its chief merchandising and marketing officer, Sonya Gafsi Oblisk, said. It aims to have a “sea of yellow” sale signs when customers enter the store, and customers are relying on it; growth on sale items is double that of non-sale items year over year, she said. The retailer has also been expanding its private label offerings with both conventional and organic items, to emphasize both “relative value” as well as “absolute value,” aka, a low price point, Oblisk said.

Keep reading here.—EC

Presented By Bloomreach

LABOR

Ben and Jerry's ice cream pint that reads "Jerry Free"

Anna Kim

September brought with it yet another retail CEO ousted after a policy violation (what’s going on here?!), Succession-level drama at a regional grocer, and the resignation of an ice cream icon. Let us catch you up on the month’s biggest exec moves:

  • Nestlé fired CEO Laurent Freixe after an investigation—sparked by an anonymous tip to an internal company hotline—found the exec engaged in an undisclosed romantic relationship with an employee that reported to him. He was replaced by Nespresso CEO Philipp Navratil.
  • Ben & Jerry’s co-founder Jerry Greenfield quit his role at the Unilever-owned ice cream giant, claiming the parent company has “silenced” the brand from speaking up about social causes.
  • Beloved Market Basket CEO Arthur T. Demoulas was ousted by the New England grocer’s board, calling him a “dictator” in court filings. Its CFO Don Mulligan was announced as his interim replacement, though Demoulas has filed a counterclaim asking to be reinstated.
  • After Dick’s Sporting Goods closed its Foot Locker acquisition, Foot Locker CEO Mary Dillon and President Franklin Bracken exited, while a slate of new leaders were hired.

Keep reading here.—EC

RETAIL

Prime Day

Kevin Carter/Getty Images

It’s a big week for promotions and arguably the unofficial start to the holiday shopping season, with Amazon’s Prime Big Deal Days event running October 7–8 and competing sales events from Walmart running October 7–12 and Target running from October 5–11, and some are calling these fall sales events the “new Black Friday.”

Here’s what else is going on in retail this week:

In conferences: The Retail Industry Leaders Association is hosting its Retail Law Conference in St. Petersburg, Florida, from October 8–10. The event brings together legal professionals from the retail industry to discuss everything from shifting demographics to the advent of artificial intelligence. On the docket to speak are legal officers from retailers such as Amazon, Albertsons, PetSmart, and Five Below.

Meanwhile, 400-plus industry leaders are gathering in New York City for the Pioneer conference. The event will focus on new opportunities in using AI for customer service. Topics include how to build an “AI-first customer service team” and how AI innovations are reshaping modern organizations.

Keep reading here.—AV

Together With The Ibotta Performance Network

SWAPPING SKUS

Today’s top retail reads.

Spilling the beans: What’s behind Starbucks’s recent round of store closures and layoffs. (the Wall Street Journal)

Let ’er ship: FedEx Freight named a new CFO, rounding out the leadership team for the soon-to-be-separately-traded company. (Yahoo Finance)

Over a barrel: Why craft breweries are grappling with decreasing sales and shutdowns. (the New York Times)

Cart crash confidential: Bloomreach’s BFCM Burn Book turns promo misfires and 404s into fixes you can actually use. Real stories, practical playbooks, and fewer panic buttons. Keep the sales, ditch the flames. Download it here.*

*A message from our sponsor.

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