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Lowe and behold: Jennifer Wilson has been promoted as Lowe’s new CMO and things are about to change.
The marketing veteran, who first joined Lowe’s in 2006, comes to her new role with 20 years of experience across marketing and merchandising. More recently, she was the SVP of enterprise brand and marketing at the home improvement brand and has also previously done various leadership stints at marketing and advertising agencies.
As the CMO, however, Wilson will have a lot on her plate, such as overseeing strategic brand and product marketing, loyalty and personalization, along with promotional planning, creative, media, and Lowe’s retail media network.
But while she has only been in her role for a couple of weeks now, she already has some grand ideas for the iconic home improvement retailer.
In a conversation with Retail Brew, Wilson talks about maintaining customer loyalty, her biggest challenges and what she aims to prioritize at the brand moving forward.
Keep reading here.—JS
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