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Hot Topic: How’d the potential strike affect how much you ship with UPS?

At the mall, it’s where band tees are the only tees. In Retail Brew, it’s where we invite readers to weigh in on a trending retail topic.
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less than 3 min read

Shippers diverted an estimated 1 million parcels a day away from UPS to competitors like USPS and FedEx in advance of a possible strike by the Teamsters on August 1. Now that the strike has been averted, the question is when and if that business will return to UPS.

You tell us: How did the potential strike play out concerning your business and personal shipping? Cast your vote here.

Circling back: Last time, we also asked you about a topic related to UPS, namely that its shipping insurance division was introducing a “predictive analytics solution” called DeliveryDefense. It determines how likely a package is to be stolen at a given address, and if it’s likely senders can opt to deliver it somewhere other than the address, like a nearby UPS Store.

So we asked you if you agreed with the basic structure of the tool, namely whether retailers should send products somewhere besides a customer’s home if they determine it’s apt to be stolen there. And 70.9% of you said yes, if the data suggests that the package is more likely to be stolen at a customer’s address, the retailer should ship it somewhere else to be picked up. Another 20% said no, even if the data suggests the package is more likely to be stolen at a customer’s address, the retailer should not inconvenience only some customers by making them pick up packages, while 9.1% of you didn’t know or weren’t sure.

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.