Logistics

One hand reaching out with retail boxes for returns while another hand holding up stop
E-Commerce

More than 1 out of 3 retailers hiring seasonal workers for holiday returns onslaught

The NRF/Happy Returns survey also found 2 out of 3 begin charging for returns in the past year.

Andrew Adam Newman
An illustration shows a fence around the US and tariff percentages printed along its border.
Supply Chain

Reader Poll: Tariffs would result in higher prices, say nearly 9 out of 10 respondents

Plus: What do you think about the failed Kroger-Albertsons deal?

Andrew Adam Newman
Laundry detergent in a locked display case in a Target.
Stores

Why Joel Bines says locked display cases are ‘the single most customer unfriendly’ retail strategy

The author of The Metail Economy suggests a theft-prevention measure that shoppers will actually like.

Andrew Adam Newman
A package thief casts a shadow over the parcels he is about to steal at a home's front door.
E-Commerce

Non-whites twice as likely to be victims of package theft

Higher rates of stolen packages in dense urban areas probable reason, per Security.org report.

Andrew Adam Newman
Woman checking herself in mirror while trying on new jeans.
DTC

How Tote helps redirect online shoppers to stores’ fitting rooms

Retail brands using the technology report lower returns and heftier orders.

Andrew Adam Newman
A stack of clothing with a slip of paper that says "Returns."
DTC

How optional upfront fees could help retail’s return-cost headache

With Offset from Loop, consumers can opt for a small fee at checkout rather than paying the full return fee later.

Andrew Adam Newman

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.