Operations
How retailers are using AI to transform the customer experience
Learn how retailers are embracing the tech for a range of solutions, from smarter search capabilities to bringing e-commerce features into brick and mortar stores.
Long-form
Operations
How retailers are solving return issues with reverse logistics solutions
Learn how retailers reduce return rates and transform returns from a headache into an opportunity, all while enhancing the customer experience and boosting efficiency.
Operations
The ultimate guide to retail automation
Explore how artificial intelligence is reshaping retail operations, from AI-driven POS systems and chatbots to warehouse robotics and automated checkouts. With insights into emerging trends and critical tools, this guide is essential for retailers looking to stay competitive and elevate their business through automation.
Operations
CPG strategy guide: Developing first-class products for your customers
Learn about the business benefits of effective CPG strategies, how to craft effective strategies for physical stores and e-commerce, and the latest CPG trends.
DTC
How DTC brands build customer loyalty
Explore DTC brands' loyalty tactics beyond purchase connections, omnichannel value, and influencer marketing strategies.
Operations
Three steps to an effective loyalty program
How Julie Bornstein and Amit Aggarwal approach their loyalty program at The Yes.
Operations
Building a successful retail sustainability strategy
Get started on creating and implementing your retail sustainability strategy with these recommendations.
Retail news that keeps industry pros in the know
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