Chatbots & Virtual Assistants

Conversational AI is reshaping customer service in retail. Coverage of chatbot deployment, shopper adoption rates, and what virtual assistants actually deliver at scale.

The words "Supply Chain" typed on paper ripped in half on a wood table
Consumer Behavior & Trends

Why war in the Middle East could raise costs for retailers, even without major factory shutdowns

The biggest risks come from rising oil prices, shipping disruptions, and renewed pressure on supply chains.

Jeena Sharma
McDonald's arch flickering with "Now closed in russia" underneath
Consumer Behavior & Trends

Retailers keep watch on the impact from the Ukraine-Russia war

More than 600 Western companies have indicated they would stop or cut down on their Russian operations, per Yale University.

Jeena Sharma

Retail news that keeps industry pros in the know

Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.

By subscribing, you accept our Terms & Privacy Policy.

A mobile phone scrolling a newsletter issue of Retail Brew