Chatbots & Virtual Assistants

Follow the shift in retail through our dedicated reporting on chatbots & virtual assistants. Get the analysis and news required to lead in the global retail space.

The words "Supply Chain" typed on paper ripped in half on a wood table
Consumer Behavior & Trends

Why war in the Middle East could raise costs for retailers, even without major factory shutdowns

The biggest risks come from rising oil prices, shipping disruptions, and renewed pressure on supply chains.

Jeena Sharma
McDonald's arch flickering with "Now closed in russia" underneath
Consumer Behavior & Trends

Retailers keep watch on the impact from the Ukraine-Russia war

More than 600 Western companies have indicated they would stop or cut down on their Russian operations, per Yale University.

Jeena Sharma

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