E-Commerce
Google makes Etsy and Wayfair items shoppable within agentic AI search
Google said UCP’s potential will lay the foundation for a future where all commercial experiences can be seamless and agentic.
E-Commerce
E-Commerce
Amazon ups the ante with $200 billion investment in AI
Amazon’s CEO said AI presents “an extraordinarily unusual opportunity to forever change the size of AWS and Amazon.com.”
E-Commerce
Amazon CEO says shoppers will choose retailers over third-party AI platforms
As AI platforms wade into e-commerce, Amazon is betting consumers will choose in-house shopping agents over “horizontal agents” like ChatGPT.
E-Commerce
Saks pulls out of Amazon’s online store and cites lack of meaningful brand participation
Amazon’s quest to crack the luxury market just hit a snag.
E-Commerce
Lowe’s tests AI voice agents to handle customer calls across all stores
In home improvement specifically, AI agents will be able to handle time-consuming tasks, freeing up staff for more meaningful customer interactions.
E-Commerce
Payments giant PayPal gains agentic muscle with Cymbio deal
This deal fast-tracks PayPal’s push to build technology that makes products easily discoverable and verifiable by AI systems.
E-Commerce
Shopify merchants have to pay an additional 4% fee if customers buy via ChatGPT
Merchants will pay OpenAI a cut for sales made on ChatGPT.
Retail news that keeps industry pros in the know
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