Checkout Experience

Explore the latest insights, breaking news, and expert analysis on checkout experience to help you navigate the ever-evolving retail landscape with confidence.

Headshot of Andrew Helms, a man with short brown hair and a short trimmed beard, wearing a blue button down shirt and smiling warmly at the camera.
Stores

Coworking with Andrew Helms

He’s CEO, USA, at SumUp.

Erin Cabrey
A man holds a tablet with tipping options from 15% to 30%.
Stores

Retail stores that collect tips rose 70% over the last five years

In the tipflation era, tipping at ice cream shops, bakeries, and coffee shops surged too, per Gusto.

Andrew Adam Newman
A Trader Joe's sign along the roofline of a store.
Stores

Trader Joe’s says it will never do self-checkout

“We’re not trying to get rid of our crew members for efficiency’s sake,” the company’s president said.

Andrew Adam Newman
Walmart Canada self-checkout sign
Stores

Walmart in Ottawa tests adding staff to self-checkout lanes

Does the experiment reflect a company-wide change of heart around cashierless checkouts?

Alex Vuocolo

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