Stores
Retail stores that collect tips rose 70% over the last five years
In the tipflation era, tipping at ice cream shops, bakeries, and coffee shops surged too, per Gusto.
Checkout Experience
Coverage on checkout design, cashier performance, technology integrations, and how retailers are reducing friction at the final stage of the shopper journey.
Stores
Trader Joe’s says it will never do self-checkout
“We’re not trying to get rid of our crew members for efficiency’s sake,” the company’s president said.
Stores
Walmart in Ottawa tests adding staff to self-checkout lanes
Does the experiment reflect a company-wide change of heart around cashierless checkouts?
Retail news that keeps industry pros in the know
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