Personalization

Everything you need to know about the evolution of personalization. Gain a competitive edge with our focused reporting on the brands and tech leading the way.

Two AI robot hands placing grocery items like milk and eggs into a shopping cart
E-Commerce

How AI is changing the personalization algorithm in retail

Retailers like Walmart are using AI to automate household shopping for staples like milk and eggs.

Vidhi Choudhary
Amazon logo and AI chip
E-Commerce

Amazon opens its AI shopping tech for business with retailers

Amazon wants retailers to use its AI infrastructure to build shopping agents.

Vidhi Choudhary
Tammy Callahan
E-Commerce

Coworking with Tammy Callahan

She’s Senior Retail Business Development Manager at The Look Company.

Erin Cabrey
Headshot of Ryan Deutsch, a man with a bald head and a close-cropped blonde beard.
E-Commerce

Coworking with Ryan Deutsch

He’s chief customer officer at Bluecore.

Erin Cabrey
A portrait of Gwendolyn Maass, SVP of investment and activation at Rise, a full-service media agency
E-Commerce

Coworking with Gwendolyn Maass

She’s SVP of Investment & Activation at Rise.

Erin Cabrey
Amazon help me decide button
E-Commerce

Amazon’s latest AI bet is about helping people ‘decide’ what to buy

Amazon’s “Help Me Decide” uses AI to analyze shopper browsing history and pick an item for them.

Vidhi Choudhary
AI checkout agentic retail tech concept
E-Commerce

Consumers love using AI to shop, but retailers aren’t quite there yet: survey

According to a report by Shopify and Constructor, 68% of shoppers believe that retail website searches are in need of an upgrade.

Jeena Sharma

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