E-Commerce
Shopify shoppers got serious about holiday shopping in September
People splurged on Halloween costumes for kids, Christmas tree skirts, as well as space heaters and snow blowers.
Consumer Experience
Boost your industry knowledge with the latest updates on consumer experience. We explore the intersection of technology, strategy, and commerce for professionals.
Webinar
The Gift of Innovative Mobile Marketing Meets Holiday 2026
Hibbett, a 1,000+ location sporting goods retailer, has kept a 99%+ mobile audience retention rate through standout mobile campaigns. Join Vibes' Mara Miller and Hibbett's Kayla Brown for an inside look at what's worked this year and their mobile-first plans for the holidays.
Oct 14 12:00 PM ET
E-Commerce
Why WISMO matters and how Dr. Squatch improved theirs
The brand reduced “where is my order” queries 25% with AfterShip.
E-Commerce
Retailers are asking for feedback but are shoppers feeling heard?
A new Quantum Metric study highlights a growing “listening gap” between collecting consumer feedback and responding to it.
E-Commerce
How customer reviews went from novelty to necessity
Soliciting reviews, responding to bad ones, and why they’re more trusted than family.
E-Commerce
Consumers are warming up to AI imagery, but only if retailers play by the rules
A recent survey from Caimera revealed that 70% of consumers are actually open to the use of AI imagery while 10% deemed it harmful.
E-Commerce
Amazon’s June Prime Day week turns into a hit for early summer shopping
This is the first time Amazon hosted a four-day event in the month of June.
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