Returns are a growing cost and a consumer expectation. Retail Brew covers how return rates, policies, and shopper behavior are creating new operational challenges.
Returned inventory creates 9.6 billion pounds of landfill waste each year, and emits more than 27 million metric tons of carbon dioxide, according to Optoro.
CEO Bing Howenstein told Retail Brew the company is now sitting on five additional margin points.
The U.K.’s largest fast fashion retailer by items sold is upping its investment in the U.S. with a massive supply chain move.
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