Store Navigation Preferences

Shoppers move through stores in predictable—and unpredictable—ways. Coverage of wayfinding, layout strategy, and how navigation affects basket size.

A loss prevention officer in a Target.
Consumer Behavior & Trends

The year in review: retail theft

Retailers from Target and The Home Depot to pharmacies such as CVS and Walgreens were vocal about shoplifting in 2023.

Katishi Maake
A sign in a store that says, "Shoplifters will be prosecuted."
Consumer Behavior & Trends

CEOs sound alarm about organized retail crime, but critics say it’s a false alarm

Target, Home Depot, and BJ’s Wholesale all warn about increasing theft on earnings calls.

Andrew Adam Newman

Retail news that keeps industry pros in the know

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A mobile phone scrolling a newsletter issue of Retail Brew