Consumer Behavior & Trends
How Endear uses AI to help in-store sales teams send personalized messages
The one-of-a-kind “clienteling” messages are up 50% in the last year on the platform.
Experience & In-Store Engagement
Access Retail Brew's essential coverage of experience & in-store engagement. We break down the complex moves and market shifts driving success in today's competitive environment.
Consumer Behavior & Trends
Trader Joe’s tops supermarket customer satisfaction list
Sav A Lot’s score was the year’s biggest increase and Wegmans’s the biggest decrease, per ACSI.
Consumer Behavior & Trends
Gen Alpha loves brick-and-mortar retail. Here’s what they want when they shop.
The generation craves in-person retail experiences much like Gen Z, but their experience growing up in virtual worlds have created unique expectations for in-store shopping.
Consumer Behavior & Trends
Most consumers OK with stores beginning holiday music and decor before Thanksgiving: survey
The findings by Mood Media indicate “Christmas Creep” backlash may be overblown.
Consumer Behavior & Trends
More than 3 in 4 store managers report more empty shelves since tariffs hit
Half have reduced staff in the last six months, per GreyOrange.
Consumer Behavior & Trends
How much inventory is too much to prepare for tariffs?
With the tariff situation still uncertain, retailers face a potentially existential question of how much inventory to buy in preparation for what’s ahead.
Consumer Behavior & Trends
GNC taps drones for faster, less error-prone inventory checks
The vitamin retailer is using autonomous drones to check its warehouse inventory on a monthly basis, increasing efficiency and accuracy.
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