Consumer Behavior & Trends
Trader Joe’s tops supermarket customer satisfaction list
Sav A Lot’s score was the year’s biggest increase and Wegmans’s the biggest decrease, per ACSI.
Experience & In-Store Engagement
Physical retail isn't dead—it's evolving. Coverage of how brands are redesigning in-store experiences to drive foot traffic, engagement, and conversion.
Consumer Behavior & Trends
Gen Alpha loves brick-and-mortar retail. Here’s what they want when they shop.
The generation craves in-person retail experiences much like Gen Z, but their experience growing up in virtual worlds have created unique expectations for in-store shopping.
Consumer Behavior & Trends
Most consumers OK with stores beginning holiday music and decor before Thanksgiving: survey
The findings by Mood Media indicate “Christmas Creep” backlash may be overblown.
Consumer Behavior & Trends
More than 3 in 4 store managers report more empty shelves since tariffs hit
Half have reduced staff in the last six months, per GreyOrange.
Consumer Behavior & Trends
How much inventory is too much to prepare for tariffs?
With the tariff situation still uncertain, retailers face a potentially existential question of how much inventory to buy in preparation for what’s ahead.
Consumer Behavior & Trends
GNC taps drones for faster, less error-prone inventory checks
The vitamin retailer is using autonomous drones to check its warehouse inventory on a monthly basis, increasing efficiency and accuracy.
Consumer Behavior & Trends
Why Radio Flyer just opened its first store…and put a race track in it
The 107-year-old brand highlights how store design can be as much about making a connection as a sale.
Retail news that keeps industry pros in the know
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