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From Data to Dollars: Winning the E-Commerce Customer Game

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Autonomous drones check GNC’s warehouse inventory.

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Quarter century project: Retail over the last 25 years

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Exploring the pivotal moments that shaped retail

Looking back on the retail industry over the last 25 years

T-Mobile for Business

Reliable network connectivity is no longer a luxury—it’s a necessity. 

4 game-changing ways 5G is shaping retail’s future

A timeline of Walmart’s 25-year journey to embracing e-commerce.

How brick-and-mortar titan Walmart learned to love the internet

A brief history of how Amazon used Prime to lock out competition and become a powerhouse for e-commerce.

How Amazon Prime backed the retail industry into a corner

A new study by Criteo found that more than three in four consumers find e-commerce is “functional” but not fun anymore.

Some customers now say online shopping is just boring: survey

Its SVP of merchandising shares the retailer’s strategy for fragrance development. 

How Bath & Body Works creates 200 scents a year

Reputation firms show Target’s lost more ground than other DEI backtrackers.

Exclusive: Percentage  who’d recommend Target dropped 11 points after it caved on DEI

What it is, when it occurs, and why we may be seeing it now.

The case for and against panic buying

Kate Spade remains pro-DEI, but is taking its lumps online for partnering with Target. 

Could the Kate Spade collab reverse the Target DEI doldrums?

The vitamin retailer is using autonomous drones to check its warehouse inventory on a monthly basis, increasing efficiency and accuracy. 

GNC taps drones for faster, less error-prone inventory checks 

Prada’s $1.4 billion acquisition of the Italian retailer was practically a bargain.

Tariffs played a bigger role in the Prada-Versace deal than you might think

Former and current Sephora leaders reflect on the creation and evolution of the beauty retailer’s e-commerce business.

How Sephora.com’s debut at the turn of the century kickstarted the beauty e-commerce industry 

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Voices of Tomorrow is a recurring feature highlighting people of color who are reshaping the retail industry. Read more about the challenges they face, and the advice they have for other retail industry leaders.

Retail news that keeps industry pros in the know

Exclusive: Percentage who’d recommend Target dropped 11 points after it caved on DEI

The Latest Retail Industry News

Exclusive: Percentage who’d recommend Target dropped 11 points after it caved on DEI

Some customers now say online shopping is just boring: survey

GNC taps drones for faster, less error-prone inventory checks

The case for and against panic buying

Tariffs played a bigger role in the Prada-Versace deal than you might think

Quarter century project: Retail over the last 25 years

GNC taps drones for faster, less error-prone inventory checks

Tariffs played a bigger role in the Prada-Versace deal than you might think

Could the Kate Spade collab reverse the Target DEI doldrums?

How Bath & Body Works creates 200 scents a year

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Shopping for Customer Insights

Rewiring Retail: Mastering Data, Inventory, and the Online Customer Experience

Winning the Game of Customer Loyalty

Retail news that keeps industry pros in the know

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A Retailer's guide to mastering customer data

Tariffs: Understanding the impact

4 game-changing ways 5G is shaping retail’s future

A Retailer's guide to mastering customer data

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