E-Commerce
Early Black Friday returns up 12% over last year
Loop data measures from Black Friday through the following Thursday.
Returns Experience
Returns are a loyalty moment, not just a cost center. Retail Brew covers reverse logistics, returnless refunds, and policies shaping the modern returns experience.
E-Commerce
Retail operations: Retailers battle returns
As retail returns have skyrocketed in recent years, retailers are taking steps to curb what is becoming a costly practice.
E-Commerce
Why are some luxury shoppers getting empty boxes when shopping online?
Returns fraud has emerged as a popular culprit, but it is not the only one.
E-Commerce
Should Uber Eats have removed the peanut-allergy bit from its Super Bowl spot?
Plus, readers weigh in whether return fees make them more inclined to resell items instead.
E-Commerce
26% of Zoomers will return Valentine’s Day gifts
The numbers you need to know.
E-Commerce
How retailers could curb the worst abuse of their returns policies
Whether consumers are “bracketing,” “wardrobing,” or lying about an item never arriving, Loop has suggestions.
E-Commerce
Will retailers pull back on free returns in the name of going green?
Despite growing awareness of how returns impact the environment, retailers have held off on connecting costlier returns with sustainability.
Retail news that keeps industry pros in the know
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