E-Commerce
Retailers are asking for feedback but are shoppers feeling heard?
A new Quantum Metric study highlights a growing “listening gap” between collecting consumer feedback and responding to it.
Customer Experience (E-Commerce)
Uncover expert perspectives and breaking news regarding customer experience in e-commerce. We highlight the key players and strategic breakthroughs moving the retail needle.
E-Commerce
Walmart’s Great Value private label brand is getting a facelift
The update comes as the retail giant caters more to higher-income shoppers.
E-Commerce
Fifth Avenue Association president on the iconic street’s billion-dollar transformation
Experiential stores, billion-dollar investments, and a sweeping boulevard redesign are reshaping New York’s most famous shopping street.
E-Commerce
Bucherer US CMO on why the brand is betting on art to sell luxury watches
Carina Ertl spoke to Retail Brew about how the iconic watch brand is reimagining itself as a holistic hospitality space.
E-Commerce
69% of retail workers considering switching careers or industries: survey
In a recent Criteria survey, job seekers expressed frustrations with the hiring process and an overwhelming desire to switch industries.
E-Commerce
Michaels joins Target in cutting prices on thousands of items
The two retailers are also signaling that these kinds of reductions are winding down or could be less of a focus in the year ahead.
E-Commerce
Dollar General introduces ‘more open’ store format in push to create ‘treasure hunt’ experience
The discount chain isn’t content to be a shopping destination for low-cost essentials. It wants to offer more discretionary goods as well.
Retail Brew delivers the latest retail industry news and insights surrounding marketing, DTC, and e-commerce to keep leaders and decision-makers up to date.
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