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A collage with two hands shaking through a computer device and stickers with buy now, pay later text, highlighting that flexible payment options are a win-win for customers and businesses.
Consumer Behavior & Trends

Jumping to ‘buy now’ with a safety net of ‘pay later’

BNPL could level the small-business playing field

TOGETHER WITH Intuit

Collared shirts hang under a sign that reads "celebrate Pride month."
Consumer Behavior & Trends

LGBTQ+ shoppers are cutting spending at these major retailers

A new survey from the Human Rights Campaign Foundation found that companies’ DEI initiatives closely impact LGBTQ+ consumers’ loyalty.


Display of women's shoes at Everlane, an online retail startup
Consumer Behavior & Trends

Is this the end of the ethical millennial brand?

From Everlane to Allbirds, several once-buzzy DTC brands built on sustainability and transparency are struggling to balance ethics, affordability, and growth in today’s economy.


Prada training program in collaboration with LIDCOM and LIDKAR
Consumer Behavior & Trends

Prada’s Kolhapuri controversy highlights fashion’s trust gap

As the brand invests in India, experts say true recovery depends on accountability, clearer credit, and value.


A building with trees reflected in its windows.
Consumer Behavior & Trends

Shoppers want sustainable retail, and they’re watching closely

New data from SE Advisory Services shows consumers increasingly expect brands to clean up their supply chains.


Warehouse assembly line
Consumer Behavior & Trends

Mapping the ‘seams’ of retail’s global supply chain

Researcher Benjamin Y. Fong is mapping out the murky world of logistics, one major retailer at a time.


Consumer Behavior & Trends

A beloved soul food restaurant shows how small businesses survive big pressures

With help from a $50k small business grant, Drew’s Place in Fort Worth is investing in its historic building while continuing to offer value to generations of loyal diners.

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